Plenitude Energía
What is Plenitude?
Plenitude is the evolution of the Italian company Eni, which expanded its business from oil and natural gas into the petrochemical industry and renewable energy. Its presence in Spain and Portugal is due to the purchase of the former Aldro Energía, and its goals include the energy transition and energy awareness.
To learn more about Plenitude, its commitment to sustainability and technological innovation, at Tarífalo we tell you the most important things, and here you can find the Plenitude free phone number.

What electricity rates does Plenitude offer?
Plenitude's electricity rates not only care for the environment, they also help you save on your bills. There are different types of plans for your home:
Fácil rate:
You'll always pay the same with a fixed rate, with an energy price of €0.228849/kWh. Recommended for homes with contracted power of 3 to 15 kW and regular usage throughout the day.
Horarios rate:
With power below 15 kW/day, this plan is for you if you prefer to buy energy at market price, known as an indexed rate. Take advantage of off-peak hours at €0.003305/kWh, while peak hours cost €0.075642/kWh. Don't forget that variable amounts must be added, depending among other factors on management fees (€1.27/kWh) and the conditions applied by the distribution company Aldro Energía.
There is also the Self-Consumption project, designed so you can produce your own energy. Plenitude handles the paperwork and solar installation and provides maintenance. Thanks to subsidies you can recover up to 50% of the cost, take advantage of tax and ICIO rebates and deduct up to 20% from your income tax. You're rewarded for the surplus electricity you produce and will be paid €0.115/kWh for the energy you don't use.
These offers have a version for companies, distinguishing by the power used.
Fácil Business rate:
For a maximum power of 15 kW/day, the final price per unit of energy used would be €0.263721/kWh, compared with €0.402362/kWh for businesses above 15 kW/day.
Horarios rate for Businesses:
As with the home version, you'll pay the market price. There are also options depending on the company's electricity access tariff and variations by time of day, and variable items such as the management fee are included.
What gas rates does Plenitude have?
As mentioned in the introduction, Plenitude also sells natural gas, and to help consumers it offers this option:
Consumo rate:
If your home uses no more than 5,000 kWh/year, you'll get cheaper prices. Within this plan there are three access tariffs, to which the corresponding variable amount must be added depending on usage:
RL.1 rate
The daily fixed charge for having gas is €4.45/month and the operating costs €1.45/kWh. (Annual usage up to 5,000 kWh/year)
RL.2 rate
Daily fixed charge of €9.41/month, plus €0.97/kWh for operations. (Annual usage from 5,000 to 15,000 kWh/year)
RL.3 rate
Daily fixed charge of €21.81/month, plus a management fee of €0.49/kWh. (Annual usage from 15,000 to 50,000 kWh/year)
The same rate is available in a business version. Prices are the same for the first three access tariffs, but a fourth, RL.4, is included, with a fixed charge of €66.77/month plus operating costs of €0.49/kWh.
Need to see more options before deciding?
Need to see more options before deciding? Don't worry. Find other offers in the gas rate comparison from Tarífalo.
What does Plenitude offer for electricity and gas?
Plenitude doesn't currently offer dual electricity and gas plans, but you can look for offers from other companies in our electricity and gas rate comparison. It never fails!
Which of these plans suits you best?
Find out in our comparison tool
Find the option that best helps you save in our electricity and gas rate comparison.
Plenitude rate conditions
Being a Plenitude customer comes with a number of benefits you should know about:
- Rates that adapt to your usage habits and needs.
- 100% green energy to look after the environment
- You'll never be left without supply.
What is Plenitude's customer service like?
Plenitude was named Customer Service of the Year in 2020 and 2021, a great sign that it cares about its customers. They enjoy:
- Personalised service open 24 hours a day all year round.
- Service through free phone numbers and digital channels.
- A Virtual Office where you can sign up online, check usage, change details, make complaints and find out about rates and services.
- Access to the MiPlenitude app, from which you can, among other things, change power and rates, see bills and usage history and submit meter readings.
- A bill that includes tips on how to save and be more energy-sustainable.
Plenitude maintenance service
Plenitude offers a wide range of maintenance services for both homes and businesses. For electrical installations it has:
- Luz Exprés 24: for €0.16/day you get a technician's assistance (up to 3 hours) 24 hours a day, every day of the year. It's an urgent breakdown repair service that includes the technician's call-out costs.
- Luz Exprés 24 Plus: for €0.23/day you get the benefits of the previous option plus an appliance repair service. For SMEs, you get Legal Advice, a Handyman Service and an Electrical Inspection Service.
- Luz Premium: on top of the above, for €0.32/day you get an annual visit from a qualified technician to replace electrical mechanisms, existing connections and sockets, timers and thermostats. You'll be seen within two days and the appointment is arranged within 3 hours. SMEs get air-conditioning repair and IT support cover.
For gas maintenance, there are the following options:
- Gas Exprés 24: for €0.25/day, you get an urgent gas breakdown repair service. You can request it 24 hours a day and a qualified technician will work for up to 3 hours. The technician's call-out and labour are free.
- Gas Classic: avoid surprises for €0.29/day, as you pay for an annual preventive inspection, including the mandatory RITE maintenance. They'll check your gas installation, boiler and heating system.
- Gas Premium: for €0.37/day you get both previous services combined: the emergency service, 3 hours of a technician's work and the annual preventive inspection.
Plenitude Energía: Reviews
In a short time Plenitude has become a benchmark in the Spanish energy sector and stands out for its friendly and transparent relationship with customers. With more than 200,000 customers, it works to offer plans that adapt to your needs and protect the environment by going digital for procedures, as well as speeding up processes and making information easy for everyone to access. Finally, it champions renewable energy, as shown by its self-consumption project, and is present in more than 60 countries.
Its offer includes Plenitude's electricity rates, among them the Fácil and Horarios rates, as well as its gas rate (Consumo rate), as it doesn't currently have a Horarios gas rate.
It also has additional electrical breakdown repair and installation maintenance services, such as the Luz Exprés Plus services.
We recommend reading other customers' reviews and forming your own opinion of the company. Stay informed to keep up with its news and discounts.
Frequently asked questions about Plenitude:
How can I sign up for Plenitude's rates?
To sign up for the Plenitude rates you liked most in our electricity you can get in touch through the form on the website, by phone on 900 373 763 or by email at info@eniplenitude.es . To become a Plenitude customer you'll need both sides of the account holder's ID card, the certificate of occupancy and the low-voltage installation certificate (electrical bulletin).
When you register in the virtual office, you'll be able to carry out any procedure you need, such as checking your usage, seeing your active contracts, making complaints or getting information about other services.
What are Plenitude's prices?
For a contract with usage of 3,500 kWh and power of 4 kW per day, the simulated rate comes to €985.53/year. Certainly a very attractive price to cut your electricity bill, especially if combined with one of the natural gas offers available in the gas rate comparison.
What payment methods does Plenitude offer?
The billing method that the company offers its Users is direct debit.
As a Plenitude customer you can check your bills and contracts at any time in whichever way suits you best:
- Post
- Customer area
