EDP: Best Rates and Reviews
EDP is currently running a promotion in which you can save up to 50% on your electricity usage with solar panels.
What is EDP?
EDP, formerly known as “Energías de Portugal”, was founded in 1976 and is currently considered one of the largest electricity companies in the world and the largest in Portugal, which is why it's a safe bet in our electricity and gas rate comparison.
Over the years it has shown its groundbreaking character and its commitment to the planet and the environment, offering solutions for professionals and homes with renewable energy as its main asset. After acquiring the Spanish company Viesgo in 2020, it doubled in size and expanded its activity to other countries in Latin America and Africa.
It has been recognised by the Dow Jones Index as one of the most sustainable utilities in the world, being one of the companies that emits the fewest tonnes of CO2, with the current goal of eliminating 100% of its carbon footprint by 2030.
Contact: EDP free phone number
If you want to get in touch with EDP's customer service team, the company provides the following phone number:
What electricity rates does EDP offer?
If you're interested in rates for your home on the regulated or free market, don't miss the chance to discover the electricity plans EDP offers. They are:
Solar energy
By using 100% green energy you can benefit from subsidies and save on your bills month after month with EDP's tailored solutions.
Your installation step by step:
- Initial study: To give you a quote based on the installation that suits you best.
- Visit: To check that the installation can go ahead
- Legal paperwork: Carrying out all the legal paperwork needed for the installation.
- Installation and training: As well as carrying out the installation, the technician will show you how it works so you can easily control it from the EDP Solar app.
This plan has an active promotion in which you can save up to 50% on your electricity usage with your EDP solar panel installation.
Finance your installation flexibly over up to 96 months if you wish.
Solar Savings Plan
This EDP rate is designed to get the most out of your solar installation and save by choosing the cheapest usage bands.
The energy you use will be 100% renewable, and you'll also be rewarded for the energy you don't use thanks to the supplier's surplus compensation policy.
Prices for contracted power below 10 kW:
Now with an additional 7% discount on the total amount, forever, when you sign up for your self-consumption rate.
Peace of Mind Plan:
Pay a single price and forget about time slots with your self-consumption rate. Get compensation for the surplus energy you don't use, with no minimum term or penalties.
Prices for contracted power below 10 kW:
• Power charge (€/kW year):
Off-peak:
1,8125 Peak:
27,976543
• Energy charge (€/kWh):
Off-peak:
0,272 Mid-peak:
0,316 Peak:
0,364
• Surplus price (€/kWh): 0,151
Now with an additional 7% discount on the total amount, forever, when you sign up for your self-consumption rate.
Still not convinced by these electricity rates?
Find the electricity rate that best suits your home in our electricity rate comparison.
What gas rates does EDP have?
EDP doesn't currently offer gas supply services. But don't worry, you can search for and compare rates from other companies in our gas rate comparison.
Find your ideal gas rate in our comparison tool:
Our opinion on EDP's electricity and gas rates
EDP doesn't currently offer dual rates for your home. But don't worry, you can search for and compare rates from other companies in our electricity and gas rate comparison.
Which of these plans suits you best? Find out in our comparison tool
Which of these plans suits you best?
Find the option that best helps you save in our electricity and gas rate comparison.
EDP rate conditions
Discover the main conditions of EDP's electricity rates:
Electricity rates
- Minimum term: No fees or penalties if you end your contract before the agreed date.
- Electronic billing: Carry out all procedures, including those related to billing for your rates (payments, details, contracts, etc.), 100% online.
- Surplus compensation policy: If you install solar panels for self-consumption at home, you can choose to sell your surplus energy to the company itself.
EDP maintenance services
EDP has an additional maintenance service covering both inspections and repairs from day one. The service comes in two types:
- Preventive maintenance: an annual check of your installation to make sure it is working properly, using remote monitoring.
- Corrective maintenance: resolving incidents in your solar installation.
Call the following free number to sign up for the EDP Maintenance service: 900 922 212
Frequently asked questions about EDP:
What does EDP offer for electricity and gas?
The main attraction of EDP's business is its ability to install solar panels for self-consumption. It also has two different rates: the Solar Savings Plan, a time-of-use rate with which customers can save by concentrating their usage in the cheapest hours (off-peak hours), and the Peace of Mind Plan, without time-of-use pricing, for customers who prefer to pay a fixed price.
EDP doesn't currently include natural gas plans or rates in its catalogue, but in our gas rate comparison you'll find the best offers from other major suppliers.
What is EDP's electricity and gas customer service like?
The team EDP's customer service is effective, as it offers several contact channels customers can use to resolve their questions about rates, changes to their bill, management of documents, etc.
EDP has a comprehensive customer service designed to deal with any question efficiently through different specialised channels.
For general enquiries, the customer service channels are free and available 24 hours a day.
Get in touch by sending your enquiry by email or by calling for free.
Email address: atencionalcliente@edp.com
Phone: 900 92 33 22
What are the benefits of EDP's products?
In Spain, products and rates offered by EDP have a number of advantages that come from being one of the installers leading in the country. Some of them are:
– The energy EDP sells is 100% green energy.
– It guarantees friendly and high- quality treatment from its customer service.
– You can become part of the loyalty programme, which gives you easy the access to new promotions.
– EDP offers additional installation and maintenance services, as well as breakdown repairs.
– No minimum term or penalties.
Find on the website more information to learn everything about the offers and discounts on services or rates for electricity, and check in our electricity other options.
Check the ratings and comments of Users about the company's activity company.
EDP reviews
EDP is a company with a long track record and experience in the electricity sector. Despite its longevity, it has adapted to the times and is currently in the middle of transforming into a 100% green energy supplier.
It is already one of the largest distributors and installers of solar panels in Europe and bases its activity mainly on that service. It currently offers two types of Solar Plan: the Solar Savings Plan, with time-of-use pricing, and the Peace of Mind Plan, without time-of-use pricing.
The company also offers a fairly competitive surplus energy compensation policy compared with other offers on the market.
As for its customer service, reviews are favourable, although it doesn't have as many mobile phone options as other companies.
Read customer reviews and decide whether EDP is the right company for you.
