NATURGY FREE PHONE NUMBER
Naturgy customer service phone number
Naturgy offers its customers various communication channels to resolve all enquiries quickly and effectively from anywhere: specialised phone lines, email addresses, a Customer Area, a virtual assistant, its own app and several in-person service points.
Make specific enquiries about all the products and services Naturgy offers, sign up, change your supplies, handle bills and much more.
If you're thinking of switching to Naturgy, you need information about how to contact it. Here are all the options!
Naturgy contact channels
See the different specialised Naturgy Electricity and Gas phone numbers:
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Customer service
Contact Naturgy's customer service for free. Available Monday to Friday (08:00-20:00) and Saturdays (09:00-14:00).Phone: 900 10 02 51 / 626 88 82 22
Assistance
Technical support
Need technical support? Request the repair and maintenance services available 24h, 365 days a year.Free phones: 900 40 80 80 / 676 44 48 88
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Naturgy electricity phone number
Make your enquiries about Naturgy's electricity rates.Free phone: 900 10 02 51
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Naturgy natural gas free phone number
Call for free and handle your Naturgy natural gas proceduresPhone: 900 10 02 51
Assistance
Electricity and natural gas assistant
For customers on Naturgy's dual rates. If you have one of Naturgy's dual electricity and gas rates and want to make any enquiry or carry out any procedure, call the following number for free:Phone: 900 10 02 51
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Naturgy Solar phone number
For enquiries about installing Naturgy solar panels, call the following specialised number directly. Available Monday to Friday (08:00-20:00).Phone: 900 79 99 60
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New sign-ups
To sign up, whether or not you're a Naturgy customer, call the following numbers directly:Free phones: 900 79 97 99 / 900 89 79 50
Complaints
Complaints phone number
Make your complaint to Naturgy by calling the following number or directly from the Customer Area on the website.Phone: 900 10 02 51
Discover and compare other electricity rates!
Now that you know Naturgy's electricity offers, discover new offers from other companies and find the best rates for you in our electricity rate comparison.
Cancelling contracts and supplies
Cancel your contracted services by calling, Monday to Friday (08:00-20:00) and Saturdays (09:00-14:00), 900 33 35 55.
To change or cancel your supplies, call the following numbers Monday to Saturday (08:00-22:00):
Phone: 626 88 82 22 / 900 10 02 51
Still not convinced?
Compare other Naturgy gas rates
If you still don't know which gas rate suits you best, find out in our gas rate comparison.
Naturgy free phone numbers from abroad
To make enquiries, sign up, change your rate or get other information from abroad, call the specialised number directly.
Phone: 0034 910 497 475
Naturgy free breakdown phone number
In the event of a breakdown, contact Naturgy's 24h repair and maintenance service directly, available 365 days a year. Naturgy will put you in touch with a specialist with no obligation.
You can also ask about Naturgy Servigas, the gas installation assistance service.
Breakdown phone number: 900 408 080
Other ways to contact Naturgy
For customers who prefer other ways to get in touch, Naturgy offers different communication channels:
Naturgy Online:
Go directly to Naturgy's website from here and ask the virtual assistant anything. Or if you prefer, send your enquiry by email. Check the company's social media profiles too to keep up with news and offers.
Email address: servicioatencioncliente@naturgy.com
Offices Naturgy:
Prefer in-person service? No problem. Naturgy has many offices so it can be close to its customers. There you can make all kinds of enquiries and carry out procedures quickly and effectively, without an appointment.
Naturgy Electricity and Gas customer area:
Already a Naturgy customer? Log in to the Customer Area and carry out any procedure related to your rates, new sign-ups, requests, complaints and much more.
Access your Naturgy Customer Area from here.
Take advantage of the Friends & Naturgy promotion with which you and your friends will earn €40 for every sign-up they make. Find and share your code in the Customer Area.
Shareholder service:
For specialised service for the company's shareholders.
Free phone: 900 10 03 39
Email address: accionistas@naturgy.com
Remember to use our comparison tool to find your ideal rate and save energy.
Looking for the ideal plan? Find it with our comparison tool
Find and sign up for a rate that suits you in our Electricity + Gas rate comparison.
Frequently Asked Questions:
How do I contact Naturgy?
Naturgy has several ways to get in touch to suit every customer. Call the customer service number directly or, if you prefer, make your enquiries about electricity or gas rates on the website or by email.
General customer service phone number: 900 10 02 51 / 626 88 82 22
Email address: servicioatencioncliente@naturgy.com
Where are Naturgy's offices?
The company has a large number of physical locations throughout Spain to be close to all its customers. There you can carry out any procedure related to the company's products and services (enquiries, sign-ups, complaints…).
You can find your nearest Naturgy Iberia Store on the website.
What is Naturgy's free phone number?
900 10 02 51 / 626 88 82 22
Naturgy has two free customer service numbers for customers and potential customers. Make your enquiries Monday to Friday (08:00-20:00) and Saturdays from 09:00 to 14:00.
Are there other ways to contact Naturgy?
Yes, the company offers its users other ways to get in touch besides Naturgy's phone numbers.
Customers who prefer other channels can use the company's online services, such as the Customer Area and website forms, social networks, and there is also a wide network of offices for users who need in-person service.
Remember that you can resolve any question about your electricity or natural gas contracts, cancel or sign up for rates, whether on the free or regulated market, request Naturgy's maintenance and breakdown repair service, resolve your questions, etc.
Does Naturgy have a phone number for businesses?
If you want to contact Naturgy as a business, the supplier doesn't only offer home rates, so it has a specialised helpline for business services.
900 100 264
Check its opening hours and just call for information, whether or not you're the contract holder.
